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How we handle your data

Projects By Hiranandani Privacy Policy

This policy explains what personal data we collect when you use projectsbyhiranandani.com, how we use it, and what rights you have under Indian law.

  • We do not sell your data
  • No payments taken here
  • Your rights under DPDP Act 2023

Introduction

Last updated: 22 October 2026.

Projects By Hiranandani (projectsbyhiranandani.com) is an independent real-estate information and lead-generation website. We are not Hiranandani Communities or House of Hiranandani. We respect your privacy and want to handle your data in a clear and fair way.

This policy applies to everyone who visits this site or sends an enquiry through it. By using the site and submitting the enquiry form, you agree to the practices described here. If you do not agree, please do not use the form.

Data We Collect

We collect only what we need. The data falls into two groups.

  • Data you give us. When you fill the enquiry form you give us your full name, email address, country code and mobile number, best time to call and your message. You choose what to write in the message box, so please do not share sensitive details such as bank or card numbers, passwords or OTPs.
  • Data collected automatically. Hidden fields in the form record the page address and the project you chose. Our site and analytics tools may also record technical data such as your IP address, browser and device type, pages visited, time spent and the site that sent you here.

How We Collect Your Data

We collect data in three ways: directly from the enquiry form you submit, automatically through your browser when you visit pages, and through cookies and similar tools used for traffic measurement.

The enquiry form posts to our own mail script, which emails your enquiry to the site owner. The site also loads a chat tool. If you use it, the messages you type and basic device details are processed by the chat provider and made available to us so we can reply. No payment is taken on this site, so we do not collect card, bank or UPI details.

Why We Use Your Data

  • To call you back, reply to your enquiry and send the price list, floor plan or site-visit details you asked for.
  • To connect you with an advisor or the project team when you ask for such help.
  • To understand which pages and projects interest visitors, and to improve the site.
  • To keep the site safe, prevent spam and misuse, and fix technical problems.
  • To meet legal duties where the law requires it.

Legal Basis and Your Consent

We process your personal data based on your consent. When you press submit on the enquiry form, you consent to our use of your details for the purposes above. We may also process data where the law permits, for example for legal duties.

You can withdraw your consent at any time. Withdrawal does not affect what we did before you withdrew. After you withdraw, we may no longer be able to answer your enquiry.

Sharing of Data

We do not sell your personal data. We share it only in limited cases:

  • With our advisors, who call you back and help with your enquiry.
  • With the builder or an authorised seller, but only when you ask us to connect you or to arrange a site visit.
  • With service providers that help us run the site, such as hosting, email, chat and analytics tools. They may use the data only to give us their service.
  • With government bodies, courts or police where the law requires it or to protect legal rights.
  • If our business changes hands, in which case the data may move to the new owner, who must follow this policy.

How Long We Keep Your Data

We keep enquiry data only as long as needed to answer you and serve the purpose you gave it for. In general we keep it for a reasonable period after our last contact and then delete it or make it anonymous, unless the law requires us to keep it longer. If you ask us to delete your data, we will do so as soon as reasonably possible, unless we must keep it by law. Analytics data is kept for the period set in our analytics tool.

Security of Your Data

We take reasonable steps to protect your data from loss, misuse and unauthorised access, including limiting access to those who need it and using standard technical safeguards. No system on the internet is fully safe, so we cannot promise absolute security. Please take care when you share personal details online, and use a secure device and network.

Cookies and Analytics

Cookies are small files that a website saves in your browser. We may use standard analytics tools and cookies to measure traffic, such as which pages are viewed and how visitors reach us. This helps us improve the site. You can control cookies through your browser settings and block or delete them, though some parts of the site may not work as well. We do not use cookies to take payments, because no payment is taken on this site.

Your Rights Under the Digital Personal Data Protection Act, 2023

Under India's Digital Personal Data Protection Act, 2023, you have rights over your personal data. As a data principal, you may:

  • Ask for a summary of the personal data we process and how we use it.
  • Ask us to correct wrong or incomplete data, or to update it.
  • Ask us to erase your data when it is no longer needed for the purpose it was given.
  • Withdraw your consent at any time.
  • Seek redress for a grievance, and nominate another person to exercise your rights in case of your death or incapacity.

How to Exercise Your Rights

To use any of these rights, send a new message through the enquiry form on our Contact Us page. In the message box, say clearly what you want, for example deletion of your data or correction of your mobile number. Please give the name and mobile number you used earlier so that we can find your record. We may ask for a little more information to confirm that the request is from you. We will respond within a reasonable time and as the law requires.

Children

This website is meant for adults. We do not knowingly collect personal data of children under 18 years of age. If you are a parent or guardian and think a child has sent us data, please tell us through the Contact Us form and we will delete it.

NRIs and International Visitors

This site is run from India, and your data is handled in India or on servers of our service providers, which may be in other countries. If you visit from outside India, including as an NRI, you understand that your data may be moved to and handled in India. We follow Indian law for the data we handle. Where a law of your country also applies to you, we will try to respect your rights where this is reasonably possible.

Third-Party Websites

Our site may link to other websites, such as RERA portals. We are not responsible for their privacy practices. Please read their policies before you share data with them.

Changes to This Privacy Policy

We may change this policy from time to time, for example when the law or our practices change. The date at the top shows the latest update. If we make a major change, we will try to show a notice on the site.

Grievance and Contact

If you have a question, a complaint or a privacy concern about Projects By Hiranandani, please write to us through the enquiry form on the Contact Us page. Start your message with the words Privacy Request or Privacy Grievance so that we can route it quickly. We will look into your concern and reply in a reasonable time. We do not publish an email address or phone number on this site, so the form is our grievance route.

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Disclaimer: This is not the official website of Hiranandani Communities or House of Hiranandani. Information is compiled from public sources for reference only; prices marked * are indicative and may change without notice. Images are artist impressions. Please verify RERA registration and all details with the developer and the RERA portal of the project's state before booking.
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